I called in on Tuesday (21/05/2013) to request that my ORIGINAL invoice be resent to me, the lady who took the call was very helpful and did inform me that she could not forward me the original invoice however she will forward my request to the "query department" who will get back to me ...
I took out a cell phone contract on the 19/04/13 for a Blackberry 9360 (black) at Vodacom Shop Hemingways Mall East London. I returned the faulty handset to the store on 30/04/13. Vodacom replaced phone with a PURPLE Blackberry 9360 which I did not accept. They told me that they alternately provide ...
On the 16th of May i phoned the sales line to upgrade my data contract. The lady who assited me was very helpfull and all was done quickly and easy. i then asked her if i will have it the following day as online it states that when you order online its next day delivery, she advised that it might ...
My contrcat expired VODACOM failed to assit with an upgrade after giving FALSE information the I asked you why you are billing me for contracts that expired in April 2013? As per the consumer protection act which is law in South Africa you cannot bill be for longer than the agreed period? As I am ...
Vodacom has made me a *very* Jealous Customer. Jealous of the other Networks while being trapped with them for the remainder of my Contract. The only thing limitless about Vodacom is their need for your pockets to be Limitless in order to remain a customer. I have been convinced by colleagues to ...
In March i got billed for contracts that i stopped last year, I reported it and then they said that they will paY IT TO ME . I did not get the money back and last month they still deducted money from my account which i thought that i had credit? Now this month i get a sms that says i owe vodacom ...