I opened a cellphone contract in Jan for an iPhone5 and the vodacom direct call center opened 2 lines without my consent. instead of doing a sim swop they just opened 2 lines clearly they didnt know how to do a sim swop, now i am being charged 2 subsciptions for 1 phone. I went to the alberton ...
Sent my phone for repairs 1 May 2013. Still waiting! Was told initially 6-10 working days. I was never phoned by Vodcom Cresta saying my phone was there, but I had to give go-ahead for quotation. I did, but yet still waiting. Have been there numerous times, asking when it would be ready. Saturday ...
I took my phone into the repair centre @ Canal Walk for a swollen battery, I received a call two days later to tell me there was impact damage to my phone and because of this I would have to carry the cost of fixing it. Doing my own investigation which cost me most of my airtime I found that a ...
First of all, one of the reasons I am using this site (hellopeter) to voice this complaint is because the Vodacom website offers no (none that I could find) place to query something with them. Clearly they feel that they are beyond reproach. However, the real reason I am here is to query (and warn ...
I took out my contract almost 2 years ago my upgrade is due on the 21 July 2013. Several attempts via emails & calls to detemine if I can upgrade a month & a half early have resulted in nothing but frustration. Vodacom refuses to do this upgrade because my monthly limit is not in excess of ...
Just want to thank Mark Swanepoel from the East Rand Galleria Vodacom Shop for assisting me AFTER THE SHOP ALREADY CLOSED! My phone was and Mark and his Manager were willing to help me. I really appreciate it - your help made it possible for me to report it to the police and my insurance company ...