Logged a complained on the 20/5/2013 and I was promised a feedback by Rashieda Jattiem no responds from Vodacom Repairs Escalation Desk, Seriously Vodacom doesn't value its customers, send my phone for software upgrade then no one updated me about the progress of my phone till I follow it up and ...
Well if you are on the vodacom net and have a blackberry be sure that you will have problems very soon. i have a BlackBerry 9810 and i have lost my blackberry user id and password. The phone was givin problems and when i took out the batary to see if that will fix the problem the phone asked for ...
Since my last complaint here against Vodacom last week no consultant has contacted me as promised by the vodacom reply here. ...
What a pathetic response from Vodacom. My whole complaint is that nowhere in your ad on Page 13 of the Sunday Times does it say the trade in deal (Samsung S2 for a Samsung S4) is only for new connections or upgrades!!! That is why I am complaining. Your response just tells me exactly what I am ...
On Saturday 25 May 2013 I called Vodacom data support to activate a 500mb data bundle on my contract. I asked the consultant if I would receive pro rata data for the remainder of the month and she confirmed that I would within the next hour to 24 hours. Today 27 May I called data support again to ...
Again I am logging the same complaint as what I did on the 24.04.13. I am once again charged for MYMEG 500 which was meant to be deactivated. when I called the call centre to ask why I was charged they advised me that my MYMEG 500 was still active and that it was never deactivated. Please advise me ...