It all started when i recieved a sms notification of an unpaid bill, thinking that it was an outstanding or shortfall paymen. I later recieved the same bill for the same amount whic lead me to query the account at Century City branch where by i was told payment had been recieved and that it was not ...
I applied during the beginning of May 2013 for a contract and HTC One handset, which contract was approved. It's been 3 weeks and my branch can not give any feedback when they will receive stock. I phoned customer service, but will hold on for 20 minutes at a time before disconnecting. I am very ...
At the beginning of April I handed my 6 month old Samsung Siii to Vodacom Brooklyn to be repaired. They sent it to the repair centre and about a week later I got a quote. I asked for banking details as you have to pay upfront. Despite 3 requests to repair centre I did not get details. 2 weeks later ...
I booked my phone in for the audio jack port to be repaired at vodacom repairs centre in crests mall on 28/04/2013 job number 8802452 I was never provided with any feedback the whole time my phone was away these people didn't even know where my phone was half the time like calling the repair center ...
Good day, I am getting increasingly annoyed to the point of cancellation as I have no signal in my area (Northgate) What is the point of my using vodacom and paying every month if I can receive and make no calls?! I have called the technicians to lodge a complaint but basically when the guy phoned ...
Took up contract phone and for the past 3 months i havent been able to use the airtime/data /BIS loaded on my sim. The moment it would be loaded it would just dissapear. and so i resorted to buying my own airtime and just not even utilising the sim. Its been over a year the contract is in ...