I rec an sms stating I did a sim swap, followed by an sms stating that my upgrade has been proceed & its been extended to the 22/06/2015 when I called VC I was advised that I need to call Caroline in their PTA branch as there is an upgrade done, got the no spoke to her she said I just left ...
After being a contract customer of Vodacom for many years (7-10) I decided to change to prepaid. I contacted Vodacom and it was confirmed I'd be moved to prepaid today via email, and that I need to recharge within 2 days. Today I checked my phone and Vodacom website - it states I am on prepaid, but ...
I got a message this morning to go RICA my account with Vodacom as I cancelled my talk240 contract to change to pay as you go. So I go to RICA and after an hour of confusion (with many phone calls to customer service) it turns out the sim is already RICA'd and I didn't have to come to the store at ...
When I was on contract, BIS was a month-to-month expense. Now I've converted to prepaid, BIS only last 30 days instead of the whole month. I know of no other avenue to query this, but would like a response on why Vodacom (and/or RIM) is charging prepaid customers un-fairly / differently. Surely ...
I handed my phone in at Vodashop Woodlands for repairs, from there it was sent to Hatfield. 1. Woodlands tell me to phone Hatfield - Hatfield tells me the phone is out of warranty (24 Months) which it cant be - because I can only upgrade in June (22 Months). Cynthia doesn't seem to realize this ...
Hi. My Vodacom 3G wifi internet data router was on Thursday morning out of my house when I was at work and I realised that it was the afternoon when I got back from work on the 30th of May 2013. The person that the item then went and downloaded 3.14 Gigs worth of data by the time that I could ...