My contract was due to expire on the end of March the debit order went through on the 15th March. I called Vodacom in February before the 15th to notify them that I would be cancelling my contact as soon as it expires, as I wanted the last debit oder to be on the 15th March that would have given ...
Phoning US and asking if we wish to upgrade telephonically we decided to do so on the 26th of May. After "successfully" upgrading it was promised that this telephone will be delivered the next day (which Vodacom also states on their website). So, the guy informed us that this may not be ...
On Saturday 25/05/13 I visited vodashop Pinecrest to get assistance with my new Samsung S4. when I arrived there I was directed to an African male, he was not wearing a name tag, he's the only African male at the shop. when I explained to him my problem he said I will need to make a sim swop. I ...
After an unfortunate 6 week ordeal trying to resolve an out of box failure I have to commend a few people at Vodacom for their efforts. Crighton and Cetwayo at Canal Walk Customer Care assisted me as far as they could to resolve an issue and gave excellent service and advice. Moenier De Vries in ...
About a month and half ago my hubby went through to renew my bis contract with vodacom at the campus - bryanstan- He was told that they do not renew BIS contracts or offer new ones and he was coaxed into signing up for the "equivalent" contract - I was extremely upset to see since that ...
I went to a Vodacom shop, to enquire about re-activation of 2 numbers. The Assistant gave me the documents to fill in, how to go about the process. I did exactly what was relayed to me, and sent the documents to Vodacom. I was told the process would take 5 - 7 days. I have called 082 1945 everyday ...