I am utterly disgusted with the lack of service I have been receiving from Vodacom. I am a longstanding customer. My complaint is twofold: I had to do an upgrade. That took me over a month to finalise something so simple. This ranges from inconsistent statements by vodacom consultants.when I ...
I just received an odd phonecall where the caller was looking for my husband and specifically mentioned his initials and surname, I responded saying he was not here, caller asked for his contact number which i gave. I then asked where he was calling from and in connections with what. The caller ...
My blackberry 9900 has been sent in for repairs a third time in a matter of a couple of months. My phone started acting up in February where it would just power off and not turn back on. I took it to vodacom shop secunda and they sent it in for repairs (job number 8659333). A refurbished handset ...
I bought a contract from Vodacom for a 2gb data dongle. It worked great at first, but then I moved to Observatory. The service wouldn't work AT ALL in Observatory, which I later find out is because they have very poor (if any) service coverage in the area. I went back to the Claremont branch and ...
Vodacom have been advertising on TV that pre-paid customers can get 1Gb of data for R159. Good luck in trying to get it! I wanted to get this offer for my son's phone while he was in the Bush. I cannot get it via cell phone banking. I cannot get it on the Vodacom website. I have to go into a shop ...
I am traveling in the UK and want to access the Internet when I am out of wi-fi range. To that end I activated all the required services before I left SA, but roaming on my cellular connection does not work. The call centre told me that the reason was that I had a top-up contract and not an open ...