I have been a customer with Vodacom for many years! Last year when upgrade time came along I upgraded my contract and got an iPhone 4s. On my previous contract I had a Blackberry, and obviously needed to pay BIS! I'm sure you can see where this story is going. On a monthly basis over the past year ...
I have upgraded my contract for a laptop they delivered wrong order, they fetched the wrong order promised to briing my right order up until today. The upgrade I made 1st week of september an now when I trace the order. They say the laptop I ordered its out of stoock and now end september they took ...
To management (Vodacom Customer Loyalty) I am a 16 plus years customer of yours. Your in store computer says I am a "high value customer". For numerous reasons I have kept a prepaid 082 number active. Expense is now a concern & I am about to move it to a Red Advantage plan. Before I ...
Vodacom Direct supplied my father a upgrade on his contract, needless to say with a broken unit. After a year now, visiting numerous stores they refusing to replace the faulty unit they supplied. Afte giving him the customer details, account details & phones IMEI number they still refuse to ...
Your cell phone may be your "life line" but you may need "life line" in dealing with Vodacom. My husband passed away suddenly. A traumatic and stressful time in ones life. My cell phone contract was in my late husbands name... I tried to transfer the contract into my name. I ...
What happens if you do a premature cancellation, they take your monay and a double debit order at the end of the month you struggel to get our monay back from vodacom even if its there fault, now my rent is behind because vodacom wount give me back the extra monay they took. ...