Since March 2013 I have been charged for data at out of bundle rates, even though I constantly had a data bundle. Every time I queried it I was told to pay and they would investigate and credit me. I did this for 6 MONTHS!! With a massive credit due to me that was never addressed. When I finally ...
I have a Vodacom business contract where I paid R299 subscription for my one line, R98 for my other other line and R199 laptop and R99 for data. which worked out to R700. It worked perfectly for me because I could afford it and would add a limit. Some lady phoned me and offered me an upgrade to ...
On 12/04/2013 I bought a red blackberry 9320 model REW71 RDV53360187 IMEI 354011059761428, my first complain to vodacom shop highveld mall shop 38 Witbank 02/08/13 .The phone rebooted it self but never came on Job nr 9085064 . 13/08/13 Vodacom sms me told that I can collect my phone fixed by ...
The last 6 months we have been having bad sign / no signal / dropped calls / no internet coverage. We have been calling/emailing Vodacom to send out a technician to assits to find out why this now is happening in our area MNANDI, Centurion. We have a business in area and now we are losing business ...
This year I have a repeat performance from last year, where for months now, I can't send emails using my Vodacom Dongle. I can receive emails, but not send. This was reported to their most senior technical people, who (1) still haven't fixed the problem FOR MONTHS now, and (2) don't even know what ...
I have logged a query on my account via customer services for investigation when I found out that it is upgraded and somebody collected cellphone using my 'fake' ID. They requested documentation to support my query which I submitted, they acknowledged that they received them and they will keep me ...