I took out a contract purchasing LG L7 optimus cellphone., on the first occasion of receiving the phone the phone froze often and rotated without control. I personally went to the store to show the consultant the problem and I was told that they would send the phone to repairs after 5 days I will ...
Good morning I have been a very happy happy customer of yours until now :-( I have been battling for a few weeks to get a line item on my statement credited. I returned the router within the 14 day cancellation period but am still being billed for this. After numerous attempts to get this sorted it ...
What appears to be amazing service and good client care is a wolf in sheep's clothing - they promise you a contract without advising you of hidden costs and then do not take your phone calls, assist you with technical service or even bother to respond to an email. They do not give you your ...
I phoned Vodacom Northgate to enquire about an upgrade, their phone rang forever no answer and when they decided to answer I asked why they not answering their phones. His reply was we busy. I then said well you obviously too busy for new clients and "LESTER" just said ok and put the ...
I SENT IN DEVICE FOR REPAIRS (CAUSE OF REPAIRS NOT CAUSED BY ME, PROBLEM WITH THE PHONE) 2 WEEKS AGO AND STIL DID OT GET ANY FEED BACK REGARDING THE MATTER. WHEN I CALL THE STORE THEY ALWAYS SAY THAT I MUST CALL OTHER BRANCHES AND I HAVE OT RECEIVED ANY SATISFACTION FROM USING THIS SERVICE ...
How is it that a company of this nature can take up to 30mins and still no one picks up the line to assist me!! I have quite a few contract with Vodacom, I never miss a payment and for some reason Vodacom has deducted R500 extra off my bank account, I haven't received a statement from them via ...