I recently upgraded my contract 16/09/13 (This contract has been running since 1999). I was asked to sign of the out of box failure warranty after receiving a brief explanation of the policy. I was told that if I experienced problems with the device within 7 days, I should bring it back for a ...
I recently updated the software on my Blackberry Z10 and have since had nothing but problems. First the update spent over 9 hours loading (while plugged into pour source), until I eventually took out and replaced the battery in order to restart the phone. The phone then worked for an hour, the ...
I had more than R1500 worth of airtime on my phone last night, 30Sept, at 23:00. This morning when I woke up (1st day of October) when I'm suppose to get R135 plus 100Mb of data, I received no extra airtime. Instead on my balance, when dialing *111#, it shows R0. I hope vodacom will rectify this as ...
I have been with Vodacom as long as i can remember as always respected the way they treated their customers. Not anymore!! For the past few months I have been trying to sort out my 'over-billing' problem. I eventually realised that Vodacom has been charging me for my 12 month contract since 2011! ...
In the last two days I have had repeated calls from Durban numbers (031 830 7943, 031 940 9803, 031 001 2933) where the person claims to be someone from Vodacom offering me per second billing. I am interested to find out if this a Vodacom call centre or a case of phishing? I told the callers that I ...
I am due for an upgrade on 2 voice contracts and another voice and data contract soon. I registered to be notified when the Note 3 was launched yet received no notification and it's now available! I then went online to check my balances today and received a notification screen saying i'm due for an ...