Vodacom deducted an enormous amount of over R15000 on my data package the last month. After receiving a sms of high usage, early in Sept, I phoned them and was reassured that it must have been a mistake as my account look as normal - they will find it on their recordings. The debit order went of ...
Needed to have my cracked screen replaced on my contract phone... Took it to my nearest branch (knysna) was told 2-3 WEEKS to send to jo'burg for repairs, but I could take it to George to be quicker (drive 30 mins) to George office, and was told 2 days. Wonderful! That was two and half weeks ago, ...
S3-T1V7J-JVQX as well as S3-T3X27-7K9-R-C. Complaint submitted to [Email Removed] To make a simple enquiry, you need to answer 3 security questions! So how does Vodacom negligently allowing data bundles to be activated without my proper written authorization, no follow-up or confirmation process of ...
I have lodged a complaint with Vodacom on in February 2013 and again in June 2013 regarding the network issues that I experiencing. I informed Vodacom that the arrear in which I am staying does not have network. I am unable to access internet at home through my phone or laptop. Vodacom promised to ...
I Phoned Vodacom Customer Care line this morning regarding my debit order that went off my account as it was a much larger amount than I agreed on and signed for. The person on the other end of the line was very rude and also could not speak proper English. So the communication was very difficult ...
On the 13th of sept I called the contact Centre (08217844) to apply for a contract and it was approved. I clearly stated to the lady that i would like to use my vodacom prepaid number as my contrct Nr. she told me everything was fine and advised that i should make sure that i use my talking points ...