I called Vodacom a couple times and had 2 or 3 calls from them about them taking money out of my bank account. for the last 3 years about i get an diduction from my account for something i dont know what it is for. I had a thing where they give you R49 airtime for R35 bucks or something, i told ...
Follow up to previous report: after placing the report on here, had someone call me from Vodacom, he said he will get someone from accounts to help me, well no one as yet! So I called in. Call number 1: bounced from one department to another. First, customer care department, 2nd accounts ...
Hi I wrote a report on Hello Peter last week regarding Vodacom. Alex from Vodacom called the next day and was very helpful. He wasn't able to contact my husband, so he called me with feedback and said that my husband didn't have any outstanding accounts with Vodacom. He also mentioned that someone ...
My daughter were in Vanderbijlpark for holiday and had to have her phone repaired. On Friday night they fetched the phone as they were being picked up early on the Saturday before the shop reopens. Obviously the repair were not completed. Now we have taken the phone to Cresta Vodacom to be repaired ...
This has been going on for 4 months. I have asked for insurance to be taken off my contract. Then I get double charged!! I go in store again, they tell me its credited. But low and behold they overcharge me again... Every time they overcharge it gets bounced back as I only put enough in this ...
Been currently holding for vodacom call centre for the past 30 min. Does anyone ever cares about us customers and our complains. Is it really a good service to be holding for so long on a call and I have an emergency for that matter. This is really nonsense. Cos I'm now going to be forced to put ...