On Friday 4 October I went to Vodashop Northgate to upgrade my phone to a Blackberry Q10. I dealt with Brandon, the store manager. Brandon was very clear that if there were any issues with the phone that, within 7 days I could bring it back and it would be swapped out. On Saturday morning I called ...
Good morning I bought a new BB 9720 on the 7th September 2013, on the 16 September 2013, 9 days later the phone gave me an error msg and it had to go in for repairs. I then fetched my phone on Friday the 27th September and I received another error msg 507, my phone went back in for repairs on the ...
I wrote to the Helpdesk of the Executive (Shameel Joosub) with a query. Not even a response is forthcoming. Very disappoiting. Please may the Manager of the Exec Helpdesk kindly call me to discuss. Thank you. ...
Greatest compliments to Vodacom pavillion. Whernever I use this branch the staff are friendly and have a brilliant knowledge of their products. I dealt with Janet yesterday for a upgrade and the service was fantastic. Well done to a great store. ...
The network advertised lte, they marketed it in such a good manner almost like a politician at voting time. Only to find out that rustenburg will not be getting lte unless the majority owns such devices. Now vodacom claims to be the best service provider because of network speed. I bought the ...
No response to my complaint on the 14th of September. Nothing has been fixed since my first complaint before that..except for the debit order date, but that is money going to them for their terrible service, so that got fixed immediately. They are horrid. They make false promises and once the ...