I joined Vodacom a couple of days ago and was not able to port my old number to their network. This is firstly due to a up with my porting request by one of their employees and lastly because a new number has now been activated on my new sim card. I need not explain the schlep it creates by ...
Dear Vodacom, I gladly appreciate the incorrect SMS received stating my Debit Order was returned as unpaid: This is incorrect, I have reversed the last two payments due to the fact that queries raised on details to support the billing has to date not been provided by yourselves!!! As a consumer my ...
For the nth time I have made contact with the Vodacom call center. What is always interesting is the BS story just to placate you at first and get their stats up. For 5 years the people in the area of Zebra Lodge, without exception, have been complaining about bad signal and for 5 years the ...
Tried to port Vodacom (V) nr to Cell C. V cancelled my nr. Team leader at V's cancellation dept said the number was deleted since I ticked 'no' to the question 'Do you want to retain your number on prepaid'. I explained that as an outsider the question about prepaid had nothing to do with porting ...
Last night at about 6pm I purchased 100meg data for a friend of mine, received the following sms: Dear customer, you have just sent xxx a Gift MYMEG 100 Bundle. The cost of this bundle (R49) will be deducted from your account. My friend never received the data! Upon calling I got hold of Nomsa who ...
Ordered and received 3 handsets on the 6th of September after ordering them through Vodacom "Rewards" Direct and returned 2 on the 9th of September - unfortunately the delivery was within 24hrs, but the returns took 3 weeks to uplift via RAM Couriers after numerous phone calls and then ...