DON'T ever think ordering your product online is easy. Having to activate the SIM took longer than 45min, with no success and I got transferred more than 8x times and given wrong information... ...
On 02/10/2013, I called Vodacom regarding a query on my account with reference; F3-T3Y18-8G41D, which was billed incorrectly, due to miscommunication from one off their agents. I was billed for an amount which is not supposed to come off my account, all I had requested was to be changed to a ...
During late July I was contacted by Vodacom telemarketer who wanted to upgrade my contracts. I told the lady that these contracts had expired and that I would prefer to use these funds for an upgrade in Dec 2013. She then got me into thinking that I was paying excessive data fees on my tablet, and ...
I was upgraded to Nokia lumia 520, the batery only lasted 1 day on the first time it was taken out of the box. was advised to take to a vodacom shop, which i did. after the guy had tested he tells me the battery is gone. i need to take to repair shop.since he did the test i cannot charge the ...
I called the legal, customer care & Accounts department & nobody can assist me in getting my statements as requested from March 2012 to february 2013, I need this for my income Tax returns. A service request has already been logged but I received no feedback 3, They only sent it from June ...
I prematurely cancelled my contract in April this year, paid the full amount due and faxed through the proof of payment and other necessary documents to their cancellations dept. Shortly thereafter I got a letter telling me about my acc that is in arreas, I responded promptly to the letter and got ...