When my new phone arrived with a 'Micro Sim' which does not fit in the phone sent to me, I then requested that they send me the correct sim card (64ksim) to allow me to use the new phone received... about 2 weeks later I finally get another sim card and lo and behold it was yet another "micro ...
The Cell gets hot when in use. When hot it gets stuck and switch off by itself and then does not want to go on again. Must cool off completely before switching on. Was sent in 3 times already. Still not repaired. Wants me to be sent in again. Was paid cash. Still under garuantee. The cell is 6 1/2 ...
Hi I never in my life had someone more willing to help. he is one of the best sales men i have ever worked for, id rather drive out of my way just for him to help me than let anyone els help me ...
I am so exhasperated and annoyed already. I have spoken to countless consultants in the customer care call center and accounts department. I have been given reference numbers and told that I will receive my money back. I have received sms's confirming that this amount will be refunded within 7 ...
I have always been a loyal customer and delighted with the service, however this time around i want absolutely nothing to do with Vodacom. I don't wish to even continue with my upgrade, as Vodacom has hired a bunch of incompetent individuals who know nothing about customer service. I have been ...
I UPGRADED MY MOM'S CONTRACT, THATS ON MY NAME ON SATURDAY 17 AUGUST 2013. I HAD TO COURIER THE PHONE TO HER BECAUSE SHE STAYS IN A VERY, VERY SMALL TOWN THAT DOES NOT EVEN HAVE ANY VODACOM SHOP. SHE EVENTUALLY GOT THE PHONE IN THE FIRST WEEK OF SEPT. hER ONLY COMPLAINT WAS THAT THE BATTERY ONLY ...