Vodacom used to be the leading cellular network in SA. Unfortunately this is not the case anymore. I have been complaining about the network coverage and quality since April 2013. I was made to believe that upgrades were in progress and due to be completed by 31 July 2013. As yet nothing has ...
Follow up: So finally got someone that an actually think and listen, Anaand. He has been trying desperately to help me. Finally he tracks the number that we used in the S2, it shows 2011!!! thought this was the break through. Only to be told that they do not know if it was this contract. So why can ...
Hi My phone was on Sat, 12 October. I then blacklisted it together with my Sim card the following day and I was issued with my ITC number. I then went to Vodacom KWT, Stone Towers with the intention of getting assistance so as to proceed with my Vodacom cellsure insurance claim. To my astonishment, ...
Vodacom deducted an amount of 3K from my bank account in error on 16 Sept '13. I logged a complaint and dealt with Faiek Mohamed who assured me that, after investigation, Vodacom will refund me an amount of R2826.03. I received this confirmation on 23 Sept telephonically, as well as via sms. I was ...
Still referring to my previous complaint...!!! This is honestly one of the cases where it doesn't matter how hard you try to get good service.. aah you just one more client that is unhappy. There is absolutely NO communication from Vodacom Cares side!! Eventho they say "we'll handle it ...
A debit order was deducted from my Bank account monthly for a TOP UP Contract which is not mine. My husband have 3 contracts with Vodacom I have none because I have a prepaid phone. I have been to the VODASHOP in Gezina To sort this out they could not help me either, If u look at the attached u ...