I lodged a complaint with Vodacom regarding a cellphone I had lost soon after my upgrade and the fact that I was told I could not claim for a new handset. Ingrid Perreira at Cellsure went the extra mile to ensure my complaint was handled and that I received a new handset. Thank you ...
I booked my device on the 14th of sep. On the 21st I received an sms reading as thus 'The estimate for 9200059 has been declined, the device will be returned not repaired'.I called them regarding it, they told me my device was liquid damage. On the 24th I went to collect my device & ask them ...
I took out a new contract with Vodacom at their Blue Route shop on the 18 Sept 2013. They were very happy to open the contract and take my money. I was told that it would take 2-3 days for the port to take place and was instructed not to turn on my new iPhone 4 until the port was complete, as it ...
I applied for a wifi router on the 3/10/13 and the guy that helped me said the device will arrive on Friday and when it does he will call me, well he didn't call me so I went to the shop to find out what's happening and a lady there told me they don't have stock but they will call me when it gets ...
I have bought two 100sms bundles in past week and still haven't received them but yet airtime has been deducted off my phone ...
I am a big Vodacom admirer, but now they are starting to test my trust in them. I have three iPhone contracts and one wifi router contract. My wifi router's bill is usually R179 per month, but my September bill was R1376. I phoned on 26 September 2013 and Vodacom confirmed that they charged me ...