On Sat 12 Oct - My son bought a bundle for his bb (communicating via bb whatsapp and email). It was not updated and he called Vodacom call centre to report it, in turn they said they had a problem with BIS and it would be sorted out in 24hours. Sunday, still no service, and he was given a ref nr, ...
The way vodacom staff can be so lazy not to mention their supervisors, i phoned monday 14th October after waiting for more than a week for a supervisor to call me back, got through to Zama at after sales department who are very helpful at the end of the call i asked for a supervisor n was placed on ...
I called Vodacom call centre to do an application for contract phone, I asked the lady if it was compatible with whatsapp she said yes. I received the phone only to be stuck trying to download whatsapp I have searched the net only to be told it cant take whatsapp.i called the call centre and was ...
I recently UPGRADED with Elite Mobile and i recall i was very reluctant as i dont like dealing with the subcontractors, i would rather go direct. After numerous calls and persistance from Elite Mobile i upgraded my handset and reconfirmed all terms and condition and fees. I am afraid now my fears ...
I booked my blackberry in for repairs at Vodacom Repairs Durban on 25/09/13 they sent my phone to JHB, when the phone came back after 10days no reapirs were done, it was giving me the exact problems i complained about, all the technican did was reformat the phone. I called the store and asked to ...
This is a 3G account and I have various cell phone and 3G contracts with Vodacom for many years. During March I phoned and asked to open this 3G account with a limit of R149 only until end of that month as my daughter needed extra research on the Internet. An Indian man from Johannesburg office ...