I was phoned yesterday by a Lady, who wanted to sell a contract to me. I am afraid because she had most of my detail, and I am not a costumer of the service provider she mentioned. I am a very loyal Vodacom costumer. How can you allow people to phone me and sell contracts over the phone! She wanted ...
I've been charged BBM services for 20 months after switching to iPhone in march 2012... only to be told after numerous attempts and in store visits (3 months ago) that I cant get a refund and they cant help. APPAULING service UNFAIR treatment Please respond or I will have to take this furthe ...
I am trying to upgrade via call centre for 2 days and struggling. Keeps cutting me off, even by email there is no response. Call centre agent that generated the upgrade quotation informed there were no upgrading fees but the quotation says otherwise. My average bill is R1200 a month and this is the ...
I have complained about already numerous times and they still arrogent and refuse to follow proper legal court orders. These big companies whom believe they live above the law should be stop. I have said it and send over 200 emails to vodacom in the past year alone to clear the unfalse debt they ...
Have decided to give Vodacom another chance after previous mess up with my upgrade. Tried to do this online as the deal is better only to find that my online password is not working. I called 082111 and asked them to reset this on Monday 14th October at 9am. It's now Thursday 9am and I am still ...
Vodacom has a very poor service delivery. On the 25th of Sep. I logged a call with them disputing the data usage on one of my lines. To date no one has phoned me back, I have to follow up all the time regarding the request. My lines has been suspended as the credit balance has reached. The usage of ...