I've had an internet account with Vodacom for the last 2 years.(SIM card modem) This contract expires on Saturday 19 October 2013. I decided to go into my local branch (Village Mall Hartbeespoortdam) today, and notify them of the cancellation of my contract on the 19th... Only to be told: ...
I ported my prepaid number to Vodacom to my dismay it was a standard simcard, not a micro sim. So I informed Vodacom, I was told this will happen within 24 hours, THAT NEVER HAPPENED. So again I contacted Vodacom, was told that my query has been escalated to a sales administrator, that was @ 10am ...
So the online portal of vodacom says my number is not registered (I have been using the service for years). I choose to not make an issue of it and reregister, the first question I recieve in the registration process is have you previously registered, I say yes and back in the circle to no you have ...
I raised a call and concern with Vodacom around possible, due to a transaction SMS received on my Cellphone for Airtime transferred to an unknown number to the value of R300. I expressly raised the issue as possible, to which no concern was shown. Vodacom CS response was that no details show on ...
I recently upgraded my daughter's cellphone and was told that the Top Up contract had limitless BBM. As soon as the data ran out the BBM stopped working! Even the guys at the store were shocked when I took the phone back to them after just a week.. Please Vodacom DO NOT tell your customers that a ...
I have a laptop contract with vodacom and the laptop got last year already, so I then made an arrangement to pay the laptop off without the extra data contract every month. I have been paying diligently since I made the arrangement yet I still get an SMS every month saying I haven't paid. I phone ...