I made a complain on the 8th of October. Someone contacted me and sorted the problem out. Or so did I thought. I cancelled my contract in April 2013. The lady who contacted me said the money deducted from my account will be paid back and that they will stop deducting money. The money was paid back. ...
I had a query previousely that the fact that virgin is alway 3x debiting my acoount. I have given my cancelation into thomas and I was given a ring around on the issue I still am bieng triple debited and waiting for a call back from kolly as I had been promised by neo (agent). I have to wait 17 ...
I honestly have had enough of Virgin Mobile. You deducted R1434 instead of R322 this month. Ialways make sure of the amount in my account and because of you another DO could not go through!!! I am moving my contract end of Feb!!! I want my money back!!! ...
I had a mobile contract for the past 4 years with Virgin, but did not want to renew this, since I opened up a contract at a different service provider. I phoned the call centre to cancel as my contract term was coming to a close. The girl who'm I spoked to confirmed that this was done. A week ...
On the 1st of November I upgraded my virgin mobile contract via telephone. (I wanted to use a virgin mobile shop, but both the shops in tygervalley and cape gate mall have closed.) I was assured that it was that simple. My then current contract would expire 11 November. I was promised a phone ...
I called Virgin Mobile on 19 July 2013, and informed the call centre agent that I wished to cancel my contract. I requested a fax number or address for my cancellation letter, but was told that it would not be necessary to do this in writing. I further requested that the number be converted to ...