I am furious. Last Sunday my account was debited R1230. My normal contract payment is R99. I phoned and spoke to a woman whom I could barely understand. I was then told I had upgraded - WHICH I HAVE NOT! After further discussion she said my account will be credited by Monday. I am still waiting! ...
After months of paying my contract, and a debit order that went off my account, i found out that virgin mobile listed me on itc. if this is not corrected, i will take this matter futher! ...
Sent notification for cancellation on 10 July. It was confirmed that it was sent for processing and my last payment would be October 2013. To cut a long story short, last payment was done in Oct (so I thought) at which point I was in the positive and you owed me money. Have since received an ...
I have 2 cell phones to my name. 1 for work and 1 for private. Once a week I have a company called MBD legal collections call my private number 074 193 4488 every single time after hours. Sometimes a 8pm. First of all this is my phone not a person called Candice whom they are looking for regarding ...
I had a contract with Virgin mobile in 2009 - by 2011 (after the 24 months) I called them to cancel it... Today i find out that they have still been debiting my account... yes for the passed 2 years they have been taking my cash... some months shows there's double debits... when asking them why... ...
I have now been holdng on the phone for 50 minutes... and my blood is slowly starting to boil. I ported my number to Vodacom on the 1 September which is obviously and implied cancellation, but just realised that Virginmobile is still debiting my account and I'm told I didnt cancel my contract... ...