I wanted to upgrade my cell phone contract. I phoned Virgin on 13 June and i was told that i would receive a phone call from the upgrade department and then an sms will follow and i will receive my new phone 5 to 7 working days. I phoned Virgin back on 21 June because i didnt hear from them. Told ...
I never renewed my cellphone contract after it expired. I am still being charged for a contract I don't use and my number has been ported to another network anyway. I want to stop paying but I am concerned for my credit record. The company cannot solve this problem. I expect to be refunded these ...
I have tried on numerous occasions to contact Virgin Mobile SA by telephone, email and via their website re the fact that I cancelled my 2 year contract with them last August and have noticed that they have been deducting R172 per month. I received an email from Chris Barnard stating that this did ...
My sim card is not working and the branch in Menlyn could not assist due to "off line" They revered me to CNA to go and buy another sim and then to contact them at a later stage. Also the call centre does not answer. The numbers provided 0741000123 does not even give a ring tone ...
I requested in April for my existing contact to be cancelled. A received a ref on the day. And was told that my last payment would be at the end of April 2013. in may I received another statement. When I enquired about it, I was told that the contact was still active. I requested a supervisor to ...
After my last report i was phoned and ensured that my contract would be cancelled as it was suppose to be done on 10 May... after the 21 may the email ensured that my contract would be cancelled as soon as their technical problems would be sorted out... not that their technical problems should ...