My phone was i need to contact them for the people that it is using it and i cant get through to them or the Menlyn branch the phone just says network busy or there is no answer!!! I have called 11 times already ...
Once again Virgin Mobile has proved that they utterly useless as a Service Provider. After having made 5 calls to their wonderful customer services and technical support im still left with no cellphone coverage, when I contacted them at 8.45am I was told it would be sorted out in 30mins and I ...
I was contacted by Virgin Mobile Representative for an upgrade on my existing contract. Date of upgrade 26/03/2013. Contract Telephone number: 0763131520. Sales order 423127. I expressly told the Rep that my mother is using this phone and that she makes use of sms 's to her contacts, which were a ...
Last week Friday I noticed I had no money left on my phone and my smses were still not going through. I phoned virgin mobile and was informed that my smses had not been loaded due to a new system which had been implemented in May. I rarely use my phone to make phone calls and I heavily rely on ...
This morning when I looked at my cellphone I had an error message stating "Unregistered SIM" I then switched my phone off and on again and then I got an error "Insert SIM" I then followed this up with a call to Virgin Mobile where I got to speak to Lesego Leganyane of whom I did ...
I contact Virgin Mobile this morning to ask if the Network is done because I cannot send sms, make calls, received calls, received sms not even emergency calls. the call centre told me that my cell no was terminated off the system & they cant tell me why it is a system error, they can fix it ...