Still waiting despite their numerous promises - one mentioned hereunder. Still deducting my debit order and I have clocked up a telephone bill of R2646.25 is trying to get them to sort it out. Plus the debit order keeps going off. I have now opened a charge of. Hello nathaliea, Thanks for taking my ...
I have been a customer of Virgin Mobile for the past 4 years and decided to upgrade for another 2 years. They were very quick to upgrade me and let me pay the difference of R253.00 that was paid on the 19th of June - were I only received my new phone yesterday - after a hold up and after I needed ...
I have complained about this more than once before. Since Virgin Mobile changed over to a new system, nothing has been the same. I have to switch my phone off 4 - 5 times a day just so that my bbm can work, reception is bad, the call cost is rediculous & 9 out of 10 times my husbands phone says ...
June 2013: Sudden loss of airtime and request for information to help identify cause led to promises tof e-mail itemised bil (at a cost - which I accepted). Three days later on enquiring about e-mail I was told that it was not possible. I believe that I was promised the information to get me off ...
We took out a contract in January 2012 at Virgin Mobile Westgate branch. I wanted to do a swim swap to keep my old number. The phone's network didn't work at all. For about a week I called each day and somedays I even went to the shop. They kept telling me that the computers are down or that they ...
Good Day, I think this is really terrible service. I have spoken to Millicent about a new line on my contract for a Samsung Galaxy S4 - White. She advised that I will have it within 5 - 7 working days and that someone will call me to confirm my address and the colour of the phone. 10 Days later and ...