I HAVE BEEN TRYING TO PHONE THE CALL CENTRE NUMBER FOR VIRGIN MOBILE, I.E. 0741 000 123, FOR OVER 4 HOURS AND IT IS CONSTANTLY ENGAGED. EXCELLENT CALL CENTRE HEY - YOU CAN'T EVEN GET THROUGH. MY DAUGHTERS BLACKBERRY HAS BROKEN YET AGAIN AND I CANT EVEN GET HOLD OF THEM TO COME AND FETCH IT FOR A ...
Since 28 June my bank account was suddenly debited by strange companies that I have never heard of: So Music took R49, Milc took R19, Phonebox took R19 and on 1 July Fonesure took R85.50. Finally I could conclusively make the link to Virgin Mobile, as Phonesure is advertised on their website. Why ...
My contact has finished 6 of June 2013 and want to cancel but VMSA want me to pay til Oct 2013. I did tell VMSA that I want to cancel once can because there system cancelled all my air time on first of May because of a system error and after phoning for May and June I still did not get my air time ...
My Virgin contract is almost up. I can barely use the airtime that has stacked up. I have never been billed more than my monthly amount in the last 6 months. At home no one can phone me. At all. This often occurs elsewhere in Cape Town. My phone simply goes to voicemail. Try running a business like ...
I visited the Virgin Mobile store in Canal Walk about a month back, if not longer, requesting that 2 extra lines be added to our existing contract. I have phoned on numerous occasions and I have been into the store twice already to follow up but still nothing has been done. I cannot wait a month ...
I have been trying to get a contract since April this year, every time I have to phone and ask what the delay is and every time they have an excuse. As soon as you request a supervisor or manager, they simply hang up. I send through new documents (for the 5th time) last week since my initial ...