I am trying to speak to someone to cancel my contract. I have emailed, phoned the call center and even asked my fiance to help, they wont help her because the contract on my name. The call center will put you through to cancellations department, you hold on for hours and then the line goes dead. I ...
I Natalie Schwark I.D Num 7509160114081 have been with Virgin Mobile for over 4 Years and have never received bad service from them up until recently. I have a Nokia and A blackberry on my name (Blackberry bought from private person) I have paid my account on the 25/06/2013 (amount of Five hundred ...
The following may/may not be Virgin Mobile's fault, but I am totally unhappy with upgraded phone received yesterday. I upgraded from a Nokia C3 (which was great) to a NOKIA ASHA 300 - this was totally recommended by Virgin Mobile. On delivery, I opened the box. Immediately charged battery for few ...
They my personal belongings and I changed my banking details and accounts. With all my other debit orders everything went fine and effortless except with VIRGIN MOBILE... Drove all the way to change it in the store where they said NO they can't help me and told me to call the customer line so I ...
I have complained and still awaiting a response or call back but to no avail. Upgraded my phone two months back to a Blackberry and all I can do is send bbm and whatsup messages. The moment you try and call it say insufficient funds on a contract package. I loaded airtime on and guess what I can ...
After 4 years we have decided to cancel our contract with Virgin (we have 2 phones) as they were not able to supply phones we wanted. We cancelled on 6th June 2013 as requested and we were told the contract will end on 6th July 2013. Today, after spending 51 minutes on the phone with numerous ...