I can not believe that I have to be a victim of sloppy work by virgin mobile. I closed a contract with Virgin in 2009 as my 2years contract was over. I got a letter from virgin saying that I owed them R600 odd rand before I could close the contract. I have an email from virgin mobile saying that I ...
Last Friday i noticed my phone is saying that Sim card registration has failed. i called virgin mobile and the said that they had deleted my phone number and should get a new one. i told the guy he is crazy. i want my number back and he said he will email the it people. the following Monday i ...
My contract which is 1 1/2 years old has given me issues since day 1. I cannot get signal, calls constantly drop and the data is useless. Have to reboot min 15 times and am constantly turning on and off to get signal. This has caused me 2 warnings at work as I'm on the road and 'unreachable' and ...
The only way I can communicate the problems I'm having with this company is in a list. - I have little to no reception on my phone, let alone 3G coverage. My phone will often go straight to voice mail and I can't send and receive SMS's to/from certain numbers. - I can't talk to anyone at the call ...
I queried my latest account which was incorrect since I received it with all of the above mentioned people and more as I've phoned in numerous times after that. I've even received written confirmation from Londiwe that my account is incorrect, but so far nothing has been done to fix it. Every time ...
I ask why my account was debited twice .. on 25th and on the 1st of july The answer i get is "You owe us we can debit anytime" .. Thats bull.. we have an agreement of debiting X amount on the XX Date... Im not happy with this unprofessional behavio ...