I amfeeling like such a CHAMP, just cancelled 3 Virgin Money Insurance policies after i received a whopping 47% increase for not claiming, always paying my premiums on time and in full, i never had a disagreement with this insurer, just one day out the blue i get a increase letter for 47% with no reason, no justification, i didnt claim during the year, I was told premiums are guaranteed for 24 months, which was a and breach of contract, The claims center is useless rude and incompetent, cant even try to recover a simple 3rd party claim who was responsible, sale department useless, gives me a 100 million excuses and problems and cant resolve 1, and the underwriting decides whenever they feel like hiking the premium because clearly top management needs to upgrade their Ferrari's, well im feeling good just finalized my new cover at a competitor for even less and yes also WITH NO EXCESS!!! yippeee VOETSEKKK VIRGIN MONEY YOUR COMPANY IS USELESS RUBBISH, ------in 2 WEEKS I WARNED YOU I WOULD GET BETTER COVER FOR LESS, AND NOW I WILL CARRY OUT MY PROMISE TO DEGRADE YOUR NAME ON EVERY SOCIAL PLATFORM!!! GO TRY YOUR 47% INCREASE SOMEWHERE ELSE, DEBIT ORDER is already cancelled
(Supplier name changed from Virgin Money South Africa to Virgin Insurance by Hellopeter.com)
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