I Vukile Xulu policy holder : 250075068 would like to lodge a formal complaint with Virgin Money for not effectively intervening and resolving the Dis-service from Windscreen Direct. I as a client of Virgin Money Insurance I submitted a windscreen claim and was referred to windscreen direct to get ...
I've Joined virgin money insurance about a year ago and had no claims at all. A couple of weeks ago, someone drove into my car and I contacted Virgin money insurance. The 1st part of the claim I received excellent service and everything was sorted in a couple of minute. It was after the vehicle ...
I phoned the call centre to put forward an insurance claim. And I was told someone will call me back soonest. I am still waiting to receive a call the company. ...
I received a call from Sashen regarding life cover: I usually don't waste my time listening to such calls, but his friendly & efficient attitude & service sold me! (Supplier name changed from Virgin Money South Africa to Virgin Insurance by Hellopeter.com) ...
After 2 good years with Virgin my notification stated a 130% increase in premium. Apparently my area has a massive increase in crime that justifies this. I live here and haven't seen/heard of it. The call centre has confirmed that there is nothing that can be done to decrease this. What a sad ...
I have a small incident where someone scraped the side of my car. I reported and submitted my claim to virgin money, my inusrance company. 1stly, there was an issue that philani from virgin money had, apparantly they needed to listen to the recordings of my initial conversation when I took the ...