On a wellness day @ work mid October 2013 a sales consultant Hershy 0792395112 from kingspark durban virgin active signed me up as a member, at that time i was not a member if Discovery health vitality, my membership only got activated 1 November 2013, she was well aware of this and said to me she ...
I was recently retrenched and upon calling the call centre to explain that I can no longer afford the contract I was immediately made to smile with their creative greeting and once I explained my situation I was presented with an option to freeze my contract for 3 months to give me a chance to sort ...
On 27/11/2013 I joined the gym, however cancelled on 20/11/2013 due to relocations. I reported this to the consultants at they gym and was given a cancellation slip with no cancellation fee, and assured that i would receive R150 joining fee within 5 days. To my suprise 2 days later on the ...
I have contacted Virgin Active on numerous occasions to change my debit order details. I hold for 10 minutes at a time when I try to phone them and they keep on saying that they have changed my details only to have it debited from my old account. Can I get confirmation that it has been changed so ...
I've been a client for more than 5 years and this must be the worst service I have ever received. I wanted to renew my contract and after the sales person from RHK has phoned my wife numerous times, we thought it well to take out with him as he constantly did follow up, just to find its just to get ...
This is not my first complaint in this regard in fact i have emailed the actual gum in Sep/Oct already and was assured it was resolved but guess not so maybe following this route wil help. I went to use the sun bed today and again there was no glasses available. When i want to use the glasses i ...