This is my SECOND compliant... I have put a complaint on hello peter for breach of contract and false advertising. Regarding the V- CLub where they adviertise a bag if your child join in the month of OCtober 2013. Yet its there 20 December 2013, no bag... And i waited for 4 weeks for a proper card ...
Wow Virgin Active greenstone took on a new Club Manager a while ago and since then the club is unbelievable, the staff are amazing and I mist say he constantly does always go out of his way to help each and every member he is the best thing that could have happened to the club as it is a pleasure ...
I have been a member of virgin for a few months and really love it, one thing concerns me though. In most of the Pretoria branches and the Gateway branch the trainers/staff seem to "train" gym goers and not care about form, safety or customer care. In every club i have been in the ...
I cancelled my contract with Virgin Active in April. Months later I realized that the cancellation was not done and my account was debited multiple times since then. I have called the gym 2 or 3 times to enquire the cancellation that was never processed as well as the money that was debited from my ...
I Quote and unquote " This allows us to reinvest in your club through regular maintenance, new equipment, and professional staff " you say all these things for a fee increase but yet i have not seen new equipment at my gym the only thing I have seen thus far is a bunch of 2nd hand ...
I received an email from virgin active northgate, stating that their fees are going up from R369 to R395 as at February 2014, however when i called in as a new member wanting to join the club the sales rep told me that it would cost me R369 per month for a 1 year contract and the rate will not ...