I originally took out a virgin active account in 2006, at the time the consultant ask me what type of contract I wanted I opted for a premium one year membership and paid more for the service because the contract was for a one year period. Ten months into the contract I stop going to gym I then ...
Juat my little say when it comes to great customer service. If any of ur branches need to be shown how its done. Send them to virgin active foreshore. I stared a few months back With in a few days I was been greeted by name. And always with the bigest of smiles even at 5am. Ur team in foreshore ...
I wanted a month to month contract, I have explained my situation financially that I don't want anything that will bind me. I spoke to Bruce as I ddnt want a long term contract, only to realized I have signed 12mnths contract which is not what we agreed on, l was misled because he wanted sales, I ...
I once visited the Virgin Active in my town where I was a former student, curious to see how the town has developed I wanted to see this Virgin Active. Upon entering I had to sign in with many details including cell number. This happened end of year 2012. Today 10 Dec 2013 I have received three ...
We cancelled our gym membership but it was not cancelled. Instead Virgin Active gave us 4 months free membership in which time we did not use their facilities once so as to not give the wrong impression. We didn't want it in the first place. After the 4 months free membership they started charging ...
I cancelled my virgin active membership in march 2013 as because i didn't use the club. I received bad service from the club as i had high risk pregnancy and during my pregnancy they still expected me to use the club. I cancelled the membership and they offered me a retentions offer for 4 free ...