My previous complaint about the lack of discipline on the Super Circuit has never been addressed by Virgin Active Management. To date I still run the gauntlet of being verbally abused or physically assaulted by ill disciplined Virgin Active members. Although I have made several attempts to have a ...
I have had problems with the fees deducted for my VA membership since start May 2013. After several phone calls and email requests to have it sorted out but came to nothing (I was initially assured of a refund), I finally lost patience and asked my boyfriend to pursue it. I had also sent an email ...
I would like to say thank you to Ignus for giving me a hug every time I walk into the club and all his love when me and my training partners are there. What a GREAT example of a club Manager. GO IGNUS ...
In March members were notified that there was a leak in the pool which needed to be repaired and this would take 1 week. Members were requested to use pools at other gyms while the pool was being repaired. A week later another sms was sent out informing members that the pool had not been repaired ...
My first job was based in fourways mall, then i visited the gym and was persuaded into joining, biggest mistake and regret. I cancelled after a year even faxed my letter to head office. I gave them a months notice as stated in the contract and paid the required amount. I used the gym only once in ...
Good day to you Sir/Madam I use the upstairs area of your branch to cycle (the space between Kuai and the pool) and find the music so loud that it often interferes with listening to my iPod. I have asked reception to turn it down with not much success. Please can their be a volume bench mark ...