I cancelled my membership last month, however you still billed me this month. When contact your call centre the agent i spoke to said that it was a 'system' error. A 'system' error??? The only reason as system would make and error is because the data captured into the 'system' was done so ...
I had a complaint about my cancellation fee at Virgin Active Bloemfontein. All my thanks to Tracey-Lee Delport. She assisted me with so much patience and respect. I really appreciate the way she handled the situation. Thank you for the very quick response to my complaint as well as the fast ...
At Richards Bay, there is only one Virgin Active facility where I really enjoy a good workout at least 5 days per week. I'm one of the members who really enjoy the 1-hour cardio classes called V-box which are being delivered by the very very capable, desciplined, and passionate instructor, Mxolisi. ...
I am now a member for /- 7 months at the gym, . My kid is enrolled in the club V. Today i took my child along and left him with the two child minder's upon returning standing outside behind a closed door I could hear my child screamin Hysterical (not crying) after I got their attention the one ...
I have been a member of Virgin Active for the past 2-3 years. We have the contract via the Discovery Vitality agreement. We have recently decided to change our club from Kings Park Durban to La Lucia Durban (due to it being closer and easier). When I spoke to Roslyn (10:28am 04/06/2013) I was told ...
After my 2 year contract with Virgin expired, I continued with them on a month-to-month basis. In July 2012, I cancelled my agreement with due notice in writing, and with a final deduction of one months gym fees for the notice month. Someone from Virgin phoned me after my cancellation letter and ...