So i tried joining the gym two months back only to find i owe a bill from five years back. Although i disagreed with this, i decided to pay them the money they say i owe but asked for my joining fee back. And they asked me to bring a statement to prove they deducted the amount from my account. Now ...
I am VA Waterstone Village (Somerset West) member for many years. For more than 2 years I and several others are complaining about the hygienic risks in the sauna but there is only very little improvement. Members are sitting in the sauna naked, on napkins, in dirty underwear or swimming trunks and ...
Hi, I joined Virgin Active in Potchefstroom at the end of last month, exclusively for the aim of swimming in the in-door heated pool, which is now out of order. It started cooling down earlier this week and is actually now closed. I understand that maintenance will take time, but hope it will get ...
I have been having a problem at virgin active lenasia for 6 months now. Have reported a number of issues which fall on deaf ears. Last week I called the call centre and reported a smith machine that is beyond repair. Nobody from the head office has contacted me since. Today when I went to the gym ...
More than 10 years ago we moved from Centurion to Phalaborwa. My wife had a month to month debit order with Virgin Active. She notified them that there are no VA gyms in Phalaborwa region. We stopped the DO. For the last 7 years several lawyers have been phoning us to claim payment. We have to ...
The Parkview branch has 7 rowing machines and there's not a single one of them working properly. The chains are broken, the resistance on the machines are incorrectly set and the monitors don't work. I have actually just left the gym now without having exercised. This is not a new situation either. ...