Started membership on 7 Jan 2013. When I signed the contract the consultant clearly stated that we could change my contract (duration) since I never wanted to stay on a 2 year contract. This was only for the duration that I went on Disc. Vital.(Info also incorrect) The consultant didn't clearly ...
This is now my second report that I have to write, I wrote a report last week on the poor service I received from Virgin Active and the fact that they want to everybody. Once again after more than a year that I cancelled my contract they still want me to pay because the people in theire clubs are ...
My 18 year old son just completed his matric and is now left out there to the wolves of the world. He visited Virgin Active with a friend and requested to join the Gym on a month to month basis. The person that assisted him at the front desk assured him that it was no problem and completed his ...
My 18 year old son was pressurised to sign a contract with Virgin Active, He has an existing contract that my husband signed for him 18 months ago and he enquired about the benefits of the family joining Vitality from 1 June 2013. 23 May my son is informed that our Vitality membership is on the ...
I am very dissapointed in the service i received at Virgin Active. On Sunday we went there and i signed up my family. Me on the other hand said to the sales person that I do not have time to gym but would like to try and see if I like it and if I also want to join and gym with my family cause they ...
I registered with Virgin Active Claremont earlier in the year for a 2 year contract. At the time both my wife and myself where working and affordability was not an issue. My circumstance has since changed and my wife is not employed any more. Thus I can not afford the monthly gym membership fees ...