I have never been this embarrased all my life. i went to truworths east rand mall with my head over my neck, when i got out i had a tail in betwwen my legs. i wasn't helped because i misplaced a receipt after making a purchase of over R1800. i was asked after making this payment then i managed to ...
Two weeks ago, I bought a coat and redeemed my R100 voucher, returned it back due to size with a hope of exchanging with something else, only to my surprise that the voucher was taken back from my account. I need some clarity on this as the staff member that I was dealing with was cleuless, and ...
I bought a pair of ladies underware from truworths, I'm prepared to pay a little more that I could pay else where because I prefer quality and I know it cost a little more but I didn't get the quality of underware that I paid for at truworths it has small holes on them, I only noticed when I had ...
I purchased Tman seamless underwear for my Boyfriend along other things at the Truworths in the mall in Middleburg when visiting family. We were very happy with it until after only about 5 hours of him wearing the first pair. The inside thigh part of the underwear had started to come apart. This ...
I would like to understand how you manage to get away with your exchange policy. I have tried to return goods with a hole in it which i did not see when buying it. The tags are still on and it has never been worn. The only response I get is sorry no receipt no refund. Could you imagine if we all ...
On the 31st of January I went to return a watch that was faulty and I decided to have a look at the sales items. I took 4 sales items and paid for it at the counter where I returned the watch. That night while unpacking the items from the bag I saw that the one item was not discounted on the slip ...