My husband bought a Ginger Mary bag for myself for Christmas (Leather I assume, as it costed R499). I exchanged the first bag after a few weeks as my stitching came loose. I then got a second bag, and about 2 weeks later it looks as if the stitching is starting to come loose again! I cannot ...
I sent a letter to Truworths stating that due my deductions of over R2, 000.00 per month from SARS I was unable to pay my normal monthy amount, I would however STILL make a payment of what I could afford, which was R200.00 . BUT every day two three times a day I would get phone calls and sms's. ...
18.02.2013 - Call Centre agent called to remind me I had not paid my account on the said date to which I agreed upon. Obviously I was in default of the agreement so this call was completely acceptable. However, the Call Centre agent then took it upon himself to threaten me and say that I am not ...
I went to the Truworths Balito Branch yesterday (17/02/2012), to return a top (which was a wrong fit it was never worn and still had the dockets attached) and upon going to the cahier I was told because the top has passed there 30 day policy they cannot do a refund on my account and was told by the ...
In October 2012 I purchased clothes & then a month later returned a few of the items. My installment jumped up drastically after the purchase (by R500). After I returned the items I requested the assistant to take the amount off my installment and not my outstanding balance. This would effect ...
My claim form was not faxed as promised and the person responsible said the all the documents were faxed which was a according to the people from the complains department. The lady from the complains department asked for the documents from the shop and they promised to fax them and she promised to ...