I am very disappointed with the service I received from the TRUWORTHS CAVENDISH store in Claremont. I've purchased a wrist watch on February 13, 2013, as a gift. Only to find when I handed over the gift on Friday, February 15, 2013 that the watch is not working. The sales person who assisted me ...
On the 15/02/2013 my mom and I went to Truworths at East rand mall to close my mom's account, Pink Masondo assisted us, firstly she was not friendly at all, she told us that if we close the account my mom wouldn't be able to open another one in future should she want to, we asked the procedure as ...
I went into Lakeside Truworths yesterday to return some items I had purchased a week or two previously from Truworths. I have never been met with such a "grumpy manager/supervisor" in all my life as yesterday. I had a shirt that I wanted to return, that I had bought on "The February ...
My husband bought a Ginger Mary bag for myself for Christmas (Leather I assume, as it costed R499). I exchanged the first bag after a few weeks as my stitching came loose. I then got a second bag, and about 2 weeks later it looks as if the stitching is starting to come loose again! I cannot ...
I sent a letter to Truworths stating that due my deductions of over R2, 000.00 per month from SARS I was unable to pay my normal monthy amount, I would however STILL make a payment of what I could afford, which was R200.00 . BUT every day two three times a day I would get phone calls and sms's. ...
18.02.2013 - Call Centre agent called to remind me I had not paid my account on the said date to which I agreed upon. Obviously I was in default of the agreement so this call was completely acceptable. However, the Call Centre agent then took it upon himself to threaten me and say that I am not ...