I have phoned holiday club call centre several times to cancel my contract of so many years. I told them that I cannot afford the monthly payment of R3000.00 every month and an annual fee of R6000.00. I told them that I am currently paying for my kids who are at tertial and I now have more expenses ...
I was (looking back) conned into buying this "Points system" which is "much better" than the system where you buy a certain WEEK, we were told, because then you can go on vacation WHENEVER you want to! I even asked about "availability" back then, in 1998, and was ...
Had some timeshare points expiring at the end of August and needed to make a quick booking. Had a long list of requirements and dates to check and everyone was very kind, helpful and efficient. Two holidays were booked in only a few minutes! Thank you for great service. ...
I have decided to cancel my contract with The Holiday and will rather cut my loses (R19000) than have to deal with them. PLEASE DO NOT BOTHER CONTACTING ME... I'M NOT INTERESTED! I experienced a few setbacks a year or so ago and due to bad communication from my side my contract with THC got was ...
I am very disappointed in the service being rendered by the holiday club.. this unfortunately is not an isolated issue: - Tried making a booking a few weeks ago and was told by the consultant Seema that she would call me back and never did! - My husband and I both have holiday club points and are ...
I booked 2 x 8 sleeper cottages at Sea and Sky resort through the call centre for the 26-28 July 2013. We were allocated units 3 and 4. There were 2 bathrooms in each of the units but the bathrooms in both units were in such a shocking state. The pressure was so low in the taps that there was no ...