I find it very frustrating when dealing with Holiday Club. I made a booking for a holiday and I had some problems regarding my booking Remi promised to look at my issue and revert back to me in the coupler weeks I'm still waiting. Today called the JHB office, I was told Maria will call me back she ...
I have been dealing with different timeshare companies over the last 16 years with the usual frustrations, promises made but never delivered, an everlasting battle to get the reservations that you want, etc, etc. I was very sceptical when GERHARD SCHIMPER from The Holiday Club came to see us with ...
25 March 2013 and email was send with various questions and to date no feedback on any one of the questions that was asked. I queried the statement they send to me on 26 March 2013 for the full period and ask some questions up to date no reply. I just want all my questions answered. ...
Hi there, I would like to commend you on an awesome awesome employee. With all the negative press and customer servoce complaints one experiences today, I was really amazed with the service that I received from Glynnis. She was exceptional patient and informative. Employess like her should be ...
AFTER SIGNING WITH THE HOLIDAY CLUB WE PAID OUR MEMBERSHIP IN FULL BEFORE LEAVING THE VENUE. NOW AFTER 2 YEARS WE TRY TO DO OUR FIRST BOOKING - WE ARE ASTOUNDED TO HEAR THERE IS NOW A FEE OUTSTANING (I - EXCHANGE) WE WERE NEVER ADVISED OF THIS BEFOREHAND AND SUNSEQUENTLY THE CONTRACT WE SIGNED AND ...
Why is it so difficult to book an holiday at Sun City using your points. First the operator told us that we need to call end of July, but now it is again after August because there is no dates available for October that we want to visit.(28 Oct-01Nov13) but we still need to wait for 60 days, WHY??? ...