On 2 April I called Telkom to book a phone line and ADSL Line to be moved, over FOUR week's notice for the requested move. I was even super-diligent, and called the relevant call centre TWICE since making the booking and on both occasions they confirmed with me that the booking was made for today, ...
Prove Me Wrong- Telkom Disregards a residential Issue, (We are not their biggest customers) My Line is down almost 8-20 days a month-since 2011.Since the 18th April My line is still not working. I am Inconvenienced terribly for costs also incurred using MY CELLPHONE SINCE> I have never been ...
Reported fault on 4 April up till 29 April fault has not been repaired, this is the most patheic service ever, lines in our area are continuously down ...
Hi I work from home, and my ADSL line have not been working for 3 weeks now. After numerous call to the call centre, i have experienced no joy. It frustartes me that my neighborus lines are oeprating effectively, and they experience no problems with their lines. If a techician could assist it would ...
Our landline didn't work from January. I've phoned telkom accounts and told them the phone doesn't work. They told me it's not the account, I have to phone the technicians and they must test the line. Then again the technicians told me there is nothing wrong with the phone it must be the account. ...
We constantly have internet problems. Telkom increases/decreases the line speed, resets port etc. but always have problems. Services will work for a day or so then extreme slowness. I have spoke to DSL "specialist" telling me there is a bandwidth problem in the area and they are looking ...