Fascinating issue this... Got billed for Telkom's mistake... We upgraded our ADSL Account from a 1mbps to a 4mbps, Telkom decided to upgrade the Line Speed, but not the ISP Account. For two months they billed us, incorrectly. Then the next thing, my R699 a month account is sitting at R1722 - they ...
4 calls to the call center. Different information provided back to me regarding the fault eveytime I called through. Only to hear after 4 days via SMS that the issue is closed. When I test, the ADSL line has gotten worse. This happens every single time I have an issue with Telkom. This is a carbon ...
Pathetic service from Telkom and even worse attitude from consultants, I have internet problems with Telkom and from the 22nd April i had no luck, i tried reporting it and the consultants at the call centre don, t give a. They do not help and Telkom refuse to send a Technician to my house. its ...
Ref - 1190CRK290413 I have been paying for a 4mb ADSL line for the past 5 months, be it the line only sync'ed at 2.9mb i was ok with it. Then my line happens to go down (for the 6th time in 3 months), a technician comes to resolve the "under ground" issue and my line now syncs at 1.8mb. ...
I reported that my line is dead on the 11 of march my ref no is 6cwko90313 the service no is 0219875607 it is the 4th of may and my line is still dead I stop my adsl line the reason for that is my internet was 80 prsent of (by mistake the line is on my wife s name for the last two months i try to ...
I have reported slow responses on my Internet to Telkom more than 2 weeks ago, and have been trying to follow up on progress made every second day. Just to eventually get through to them is a nightmare itself, and when you do you are lucky not get get cut off, or they just put the phone down. The ...