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Telkom
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Telkom
Bad Service

Three of our company's telephone lines (012 - 809 9801, 012 - 809 9802 and 012 - 809 9803) which are not in working condition and have been reported about three months ago. And still after all this time, phoning Telkom and e-mailing Telkom about this problem, it is not sorted out. It takes a lot of ...

Telkom
ADSL line down

I have been trying to short out my adsl line with telkom since the 25/04/2013 they keep sending me from accounts to technical back and forward the account was paid now they cant get my line back up I phone them 4 to 5 times a day 2 to 3 hours a day getting promises it will be shorted in an hour or ...

Telkom
Poor response time

Last week our ADSL and telephone lines went down and I logged a fault report, 2 days later a technician arrived and determined that the fault was a damaged Telkom line. The technician said that the fault would be repaired by latest Tuesday this week, it is now Friday and we still have no indication ...

Telkom
Cancellation of ADSL Line

Good Day I have been calling Telkom's call centre every week since 17 April 2013 to cancel my ADSL Line but nothing has been done to date!!! the lady that assisted at the call centre told me an agent will call but the day when she called I was driving and she assured me she will call back but has ...

Telkom
Incompetent staff

I went into the branch to change my banking details then at the end of the month i noticed that telkom did not go off my account so i went into the store to find out why and suprise my old details was still on the system i then paid cash and changed my banking details again now i have a 300 charge ...