This is the 2nd message I am writing about the same complaint. My mothers landline has been out of service since the 12th December. After numerous calls to Telkom, I wrote a complaint to HelloPeter. I received feedback from Telkom on the 16 January requesting the ID number and the correct telephone number of the account holder. I immediately furnished the details to Tshego Matlou, the Escalation Centre Manager. To date he has not been in contact with my mother and the landline is still not repaired. I have also now sent a email to the department as well, but have received no reply. I am desperate.
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