Escalation reference number ARS 226866 still awaiting feedback from telkom, my name is currently apperring on itc which is a real dissappointment since i was not owing telkom any money when i diconnected my account, this is really bad service telkom should not offer promotions if they cant cary ...
We have 4 incoming Telkom lines. For the last couple of months, since November 2012, we have numerous cases where you are busy with a call and then you can hear one of the other lines as well. We have reported this several times. Each time a technician is sent out, they listen and then leave. The ...
Called into the call center again this morning regarding ADSL line off for 4 days in a row now. The guy took details down and then told me that all it required was for him to reset on his system, it is appears all synchronized on their side he just need to reset the profile and it will be back up ...
Our ADSL service has been reported 12 times in the last 5 weeks. Nobody at Telkom seem to take accountability for the poor service. It was even reported to the manager of the Telkom Direct store in Centurion. Telkom employees dont care about service because managers dont interact with customers. ...
Telkom did respond to say that my problem has been sorted and that my next bill will have the correct surname. Just received the next bill and nothing has been done! Still the incorrect surname is reflected ...
Post 1: https:///telkom/complaints/useless-service-again-1080009 Post 2: https:///telkom/complaints/useless-service-and-slow-speeds-1084410 Multiple Calls: 232CNK010513, 185CNK040513, 41CNK060513 The issues has still not been sorted out. Despite a month passing. Telkom have failed to contact me ...