AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - CANNOT CANCEL MY TELKOM BUSINESS LINE | #127582

Telkom
CANNOT CANCEL MY TELKOM BUSINESS LINE

I called 10210 to cancel my business line, I was then told the correct number to call is 10217. After calling 10217 and going through all the channels, I eventually get through only to be told to redial and chose option 1, then option 5. This wasn't correct (option is for new services). So I called 10217 again, now Keiso tells me there is not a number to call to cancel a business line.

Please, I have wasted 2 hours of my day with call centre agents who clearly have no idea what is going on. I just need to cancel my line.

Date:

Company: Telkom

Country: South Africa   City: CALL CENTRE

Category: Telecommunications

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google